Shipping Policy for Honey-Do Maker
At Honey-Do Maker, we are committed to delivering your orders as quickly and efficiently as possible. This Shipping Policy outlines how we handle shipping, processing times, and local pickup options.
1. Shipping Methods and Rates
We offer a variety of shipping options to suit your needs. Shipping costs are calculated at checkout based on the destination and selected shipping method.
Free Shipping on Orders Over $50
For orders over $50 (after discounts), we offer free standard shipping within the United States. The shipping method for these orders is typically standard ground delivery.
Standard Shipping Rates
For orders under $50, shipping rates will be calculated at checkout based on your location and selected shipping method. We strive to offer competitive rates by working with trusted shipping partners.
Local Pickup – FREE
If you’re local to Mishawaka, Indiana you can select free local pickup at checkout. You will receive a notification when your order is ready for pickup, and pick up or delivery scheduling will be planned. Please bring your order confirmation email and a valid ID for pickup.
2. Processing Times
Order Processing
Once your order is placed, we typically process and ship orders within 1-3 business days. Orders placed after 2:00 PM Eastern Standard Time on Fridays, weekends, or holidays will be processed the next business day.
Digital Products
Digital images purchased from Honey-Do Maker are available for immediate download after the order is completed. You will receive a download link via email.
3. Estimated Delivery Times
Delivery times depend on your selected shipping method and location. Below are general guidelines for standard shipping:
- Domestic Shipping: 3-7 business days
Please note that delivery times may vary due to factors beyond our control, such as weather or carrier-related issues.
4. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery. If you do not receive your tracking information, please contact us at info@honeydomaker.com.
5. Local Pickup Details
For local customers, we offer free local pickup as a convenient option. Here’s how it works:
Choose Local Pickup at checkout.
You’ll receive an email when your order is ready for pickup.
Pick up or delivery time and location will be scheduled.
Please bring a copy of your order confirmation and a valid ID when picking up your order.
Orders not picked up within 14 days may be canceled.
7. Incorrect Shipping Information
Please ensure that all shipping details are correct when placing your order. We are not responsible for delays or losses resulting from incorrect or incomplete shipping information provided by the customer. If you need to update your shipping address after placing an order, please contact us immediately at info@honeydomaker.com.
8. Damaged, Lost, or Missing Shipments
We take great care in packaging your orders, but in the rare event that your order arrives damaged or is lost in transit, please notify us immediately. We will work with the shipping carrier to resolve the issue and, if necessary, replace or refund your purchase.
Damaged Orders
If your item arrives damaged, please take photos of the packaging and the product and contact us within 48 hours of delivery at info@honeydomaker.com. We will provide instructions for returns or replacements.
Lost Shipments
If your shipment is marked as delivered but you have not received it, please contact us as soon as possible. We will initiate an investigation with the carrier and take appropriate action to resolve the situation.
9. Contact Us
If you have any questions about this Shipping Policy or need assistance with your order, please contact us at info@honeydomaker.com